Privacy Policy for Maison Venus
Last Updated: 20th February 2025

  1. Introduction
    Welcome to Maison Venus (“Company,” “we,” “us,” or “our”), operating at maisonvenus.com (“Website”). Maison Venus is committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information. By using our Website, you consent to the practices described herein.

  2. Information We Collect
    2.1. Personal Information: When you use our Website, we may collect personal information from you, such as your name, phone number, email address, shipping address, and postal code. This information is collected when you create an account, place an order, or provide it during checkout.

    2.2. Payment Information: We collect payment information (e.g., credit/debit card details, PayPal information, Visa, MasterCard, Tabby Pay, or other payment details) to securely process your orders.

    2.3. Usage Information: We may collect information about your interactions with our Website, including pages visited, products viewed, and browsing history. This helps us improve our Website and enhance your user experience.

  3. How We Use Your Information
    3.1. Order Processing: We use your personal information to process your orders, verify your identity, fulfill shipping, and provide customer support.

    3.2. Marketing: With your consent, we may use your personal information to send marketing emails or make marketing calls about our products, promotions, and special offers. You can opt out of receiving these communications at any time by following the unsubscribe link in our emails or by contacting us.

  4. Sharing Your Information
    4.1. Third-Party Service Providers: We may share your personal information with trusted third-party providers who assist with order processing, payment handling, shipping, and other essential operations. These providers are contractually required to protect your personal information and only use it for the services they perform on our behalf.

    4.2. Legal Requirements: We may disclose your personal information as required by applicable laws, regulations, legal processes, or governmental requests.

  5. International Data Transfers
    We deliver internationally, so your personal information may be transferred to and processed in countries outside your place of residence. We take appropriate measures to protect your personal information during any such transfers.

  6. Your Choices
    6.1. Account Creation: You can choose whether to create an account on our Website or proceed with a direct checkout as a guest.

    6.2. Marketing Communications: You can opt out of marketing emails and calls at any time.

  7. Security
    We use reasonable administrative, technical, and physical security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

  8. Changes to This Privacy Policy
    We may update this Privacy Policy to reflect changes in our practices or for operational, legal, or regulatory reasons. If we make material changes, we will notify you by posting the revised Privacy Policy on our Website with a new “Last Updated” date.

  9. Contact Us
    If you have any questions, concerns, or requests regarding this Privacy Policy or the personal information we hold about you, please contact us at:

    [email protected]

By using our Website, you agree to the terms of this Privacy Policy. If you do not agree with these terms, please do not use our Website.

Effective Date: 20th February 2025